Driving Change at ATI

07 - Get things done - Driving Change for ATI Podcast - Bryan Jewett

Do your people think for themselves or do they look to you for all the answers?  Do they solve their own problems or ignore them until they are forced to face them?  Today on the program, fellow shop owner Bryan Jewett tells us how he assembled a shop full of thinkers and doers.

06 - Where did all the good people go? - Driving Change for ATI Podcast -Leon Anderson

Are you having a hard time finding qualified staff?  Do you find yourself wondering why the people applying are mostly the bottom of the barrel, or not the right fit at all?  Where did all the good people go?  Today on the program, my friend Leon Anderson, tells us how he faced this challenge head on, and what he did to overcome it.

 

05 - Your Customer's Experience -Driving Change for ATI Podcast -Ryan Kuhnle.mp3

Have you ever experienced what it’s like to be a customer of your own business?  Do you really understand the pain a customer goes through when their vehicle is in your shop?  Today, my friend Ryan Kuhnle shares what happened when he took a vehicle into the dealer for service, and the lessons that he learned.

04 - Inspire Your Staff -Driving Change for ATI Podcast - Tom Harvey

Are you crammed for space?  Is your shop efficiency not what it should be?  If you need assistance in these areas, you’re in luck, because today on the program, my friend Tom Harvey tells us how in his shop, he inspired his staff to overcome these challenges and find the solutions on their own.

03 - Driving Change for ATI Podcast - Dave Erb

Do you have processes in your shop?  Are those processes in writing?  Does it even make a difference?  Today my friend Dave Erb tells us his story about implementing processes in his shop, and how it helped to dramatically change the company’s culture and the consistency of how things are done.

02 - Driving Change from ATI Podcast - Dave Murphy

Have you ever had an employee quit and stay?  They have mentally check out but they don’t leave the company.  You did nothing, but deep down you knew you should have.  After this employee was gone, you looked back and realized something should have been done much sooner.  If this sounds at all familiar, then My friend Dave Murphy’s story is for you.  Today he shares when this happened to him and the lessons he learned.

01 - Driving Change from ATI Podcast - Bud Wildman

Shop owner Bud Wildman Shares how he transitioned from mechanic to CEO of his company.