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This podcast was created to improve our members' experience and further assist with their growth. Tune in each month to hear another inspiring story from a fellow shop owner to “drive change” in your shop. If you have an inspiring story you would like to share, you can email me, Geoff Berman, at podcast@autotraining.net. Disclaimer: If you have issues accessing a podcast, please contact us at contact@autotraining.net to request a transcript. Please include the episode title and date you are interested in.
Episodes
Tuesday Jul 11, 2023
Tuesday Jul 11, 2023
Are you making excuses for staff that underperforms? Have you ignored unacceptable behavior or changed policy for fear of losing someone? Well if you have you’re not alone. Most every business owner will find themselves in this place at least once in their career if not multiple times. The good news is it doesn’t have to be this way. Today my friends Sarah and Stephen Konyndyk of Endurance Auto Repair tell their extremely powerful, very relatable story of when this happened to them, and lessons learned. If you are a business leader, this podcast is a must listen for you.
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