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This podcast was created to improve our members' experience and further assist with their growth. Tune in each month to hear another inspiring story from a fellow shop owner to “drive change” in your shop. If you have an inspiring story you would like to share, you can email me, Geoff Berman, at podcast@autotraining.net. Disclaimer: If you have issues accessing a podcast, please contact us at contact@autotraining.net to request a transcript. Please include the episode title and date you are interested in.
Episodes
Wednesday Mar 01, 2017
Wednesday Mar 01, 2017
Have you ever experienced what it’s like to be a customer of your own business? Do you really understand the pain a customer goes through when their vehicle is in your shop? Today, my friend Ryan Kuhnle shares what happened when he took a vehicle into the dealer for service, and the lessons that he learned.
Comments (12)
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That was a awesome testimony. I want to do the same things, more personal service.
Friday Mar 10, 2017
I love this one! Best yet! Great job! It really helps recenter myself and our business. Gives so much to think about.
Saturday Mar 04, 2017
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