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This podcast was created to improve our members' experience and further assist with their growth. Tune in each month to hear another inspiring story from a fellow shop owner to “drive change” in your shop. If you have an inspiring story you would like to share, you can email me, Geoff Berman, at podcast@autotraining.net. Disclaimer: If you have issues accessing a podcast, please contact us at contact@autotraining.net to request a transcript. Please include the episode title and date you are interested in.
Episodes
Tuesday Aug 08, 2023
Tuesday Aug 08, 2023
Have you ever considered what it would take to create an atmosphere where once experienced I'm hooked, spoiled, and don't want to go anywhere else? Is your customer care so thick, so profound, and so powerful that once experienced, all other business I patronize pale in comparison. What would it mean for any business that achieves this level of service? For many business owners this may seem difficult or even impossible to achieve. The hardest part is wrapping your head around what it truly takes, only then, can you see and act on the how. In today's episode Mitch and I explore this idea and the endless possibilities.
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